Delivery Information

Delivery Information

We strive to provide a seamless and efficient delivery experience for all our customers across the USA. Below are the details regarding our shipping process, estimated delivery times, and other important information.

1. Shipping Locations
We currently ship to all states within the USA. International shipping is not available at this time.

2. Processing Time

  • Orders are typically processed within 1-2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods & Estimated Delivery Time
We offer the following shipping options:

  • Standard Shipping (3-7 business days) – Available for all orders.

  • Express Shipping (1-3 business days) – Available for an additional fee.

  • Overnight Shipping (1 business day) – Orders must be placed before 12 PM (PST) for same-day processing.

Please note that delivery times may vary depending on your location, weather conditions, and carrier delays.

4. Shipping Charges

  • Standard Shipping: Free for orders over $50, otherwise a flat rate applies.

  • Express & Overnight Shipping: Charges vary based on order size and delivery location.

Shipping fees are calculated at checkout based on your selected shipping method.

5. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your package’s status in real time.

6. Undeliverable Packages
If a package is undeliverable due to an incorrect address, multiple failed delivery attempts, or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply for re-delivery.

7. Delayed or Lost Shipments
While we make every effort to ensure timely delivery, occasional delays may occur due to unforeseen circumstances. If your order is significantly delayed or lost in transit, please check your tracking information and allow a few extra days before taking further action.

8. Damaged or Missing Items
If your order arrives damaged or with missing items, please inspect the package upon delivery and keep all original packaging. Claims for damaged or missing products must be submitted within 48 hours of delivery.

9. Changes to This Policy
Sportex reserves the right to update this Delivery Information page at any time. Any changes will be reflected here, so we encourage you to review this page periodically.

Thank you for choosing Sportex – your ultimate destination for high-quality sports gear!